Personal Data Protection

Privacy Policy wg87 – Personal Data Protection for Malaysia Members

Wg87 is committed to protecting the privacy and personal data security of every member. This document explains how we collect, use, and safeguard your information in a transparent and responsible manner.

Updated: January 2026

How wg87 Protects Your Data

Member data security is more than a technical responsibility — it is a promise we uphold. Here are the six core pillars of wg87's privacy protection.

End-to-End 256-Bit SSL Encryption

All communications between your device and wg87's servers are protected by 256-bit SSL encryption — the same security standard used by leading banking institutions. Every piece of information you submit, including bank account numbers and personal details, is unreadable by any third party while in transit.

Secure & Encrypted Data Storage

Members' personal data is stored on servers protected by strict access controls and database-level encryption. Your password is never stored in plain text — it is encrypted using a one-way hashing algorithm that cannot be reversed, even by wg87 internal staff.

Secure & Transparent KYC Process

The Know Your Customer (KYC) process at wg87 is designed to protect your identity from misuse. Verification documents such as your MyKad are used solely for identity verification purposes and stored in an encrypted environment in accordance with strict data security protocols.

No Sale of Data to Third Parties

Wg87 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your information belongs to you, and we only use it for the purposes agreed upon at registration.

Strict Internal Access Controls

Access to members' personal data within the wg87 organisation is strictly limited on a need-to-know basis. Only staff who require access to carry out their specific duties are granted permission, and all access is logged and audited on a regular basis.

Mobile App Security

The wg87 mobile app for Android and iOS is built with additional security layers, including optional biometric authentication, automatic session timeout, and real-time login notifications. If you detect any suspicious activity, your account can be locked immediately through the app.

Important Note: This Privacy Policy provides a comprehensive overview of wg87's data collection and usage practices. By using the wg87 platform, you agree to the terms set out in this document. Please read it carefully and contact our support team if you have any questions.

1 Introduction & Scope of This Policy

This Privacy Policy is issued by wg87 ("Platform", "We") and applies to all users and members who access the wg87.vin website, the wg87 mobile app, and all services provided under the wg87 brand.

Wg87 takes data privacy very seriously. We understand that your personal information is a trust placed in us, and we are responsible for managing it with full transparency. This document explains the types of data we collect, why we need it, how it is used, and the steps we take to keep it secure at all times.

This policy also outlines your rights as a data subject and how to exercise those rights. We encourage you to read this document in full so you have a complete understanding of our privacy practices before providing any personal information to wg87.

2 Personal Information We Collect

Wg87 collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:

Data Category Examples of Information Purpose of Collection
Identity Data Full name, date of birth, MyKad number, identity document images Identity verification (KYC), fraud prevention
Contact Data Email address, phone number Account communications, security notifications
Financial Data Bank account number, bank name, transaction history Deposit and withdrawal processing
Usage Data Wagering history, games played, session duration Responsible gaming monitoring, service improvement
Technical Data IP address, device type, web browser, operating system Account security, fraud detection

We only collect information that is strictly necessary to provide a quality and secure service. We do not collect any sensitive data such as your medical information, religious beliefs, or political views.

3 How We Use Your Data

Every piece of information we collect is used for a specific and legitimate purpose. wg87 does not use your data for any purpose not stated in this document.

  • Account management: Creating, verifying, and managing your member account including the required KYC process.
  • Transaction processing: Processing your deposits, withdrawals, and account financial history accurately and securely.
  • Service communications: Sending important notifications related to your account, security, transaction verification, and platform updates.
  • Fraud prevention: Detecting and investigating suspicious activity to protect you and the wg87 platform.
  • Legal compliance: Fulfilling applicable legal obligations including anti-money laundering (AML) requirements.
  • Responsible gaming: Monitoring gameplay patterns to identify members who may need assistance or support.
  • Platform improvements: Analysing aggregated and anonymised usage data to improve our service quality.

wg87's Commitment: We do not use your personal data to serve third-party advertisements, sell user profiles to advertisers, or for any commercial purpose beyond the direct provision of wg87 services.

4 Sharing Data with Third Parties

Wg87 does not sell or trade members' personal data. However, there are certain situations where we need to share information with specific parties in order to deliver our services:

  • Payment processors: Minimal transaction information is shared with trusted payment service providers to process your deposits and withdrawals. All our payment partners are bound by strict data protection agreements.
  • IT service providers: Companies providing technical infrastructure, cloud services, and technical support have limited access only to the data necessary to perform their respective functions.
  • Legal authorities: We will disclose information to authorities when required by law, court order, or to support legitimate financial crime investigations.
  • Identity verification services: Appointed third-party KYC service providers engaged to assist with the identity verification process for new members.

In all data sharing instances, we ensure that third parties are bound by confidentiality and data protection agreements that are equivalent to or stricter than the standards we apply ourselves.

5 Data Security & Protection Measures

Wg87 continuously invests in security infrastructure to ensure member data is always protected. The technical and organizational measures we employ include:

  • 256-bit SSL/TLS encryption for all data communications between client and server.
  • Database-level data encryption for all stored sensitive information.
  • Role-based access control (RBAC) ensuring staff can only access the data required for their specific duties.
  • 24/7 security monitoring with an active intrusion detection system (IDS).
  • Regular penetration testing by independent security experts.
  • Encrypted data backups and tested disaster recovery procedures.
  • Two-factor authentication (2FA) is available for all member accounts and mandatory for internal staff access.

Shared Responsibility: While wg87 takes all reasonable steps to protect your data, account security also depends on your own actions. Please use a strong password, do not share your login credentials, and enable two-factor authentication for maximum protection.

6 Cookies & Tracking Technologies

Wg87 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  • Essential cookies: Required for core platform functions such as maintaining your login session and preference settings. These cookies cannot be disabled without affecting website functionality.
  • Performance cookies: Collecting information about how you use our platform — such as most frequently visited pages and error messages received — to help us improve our services.
  • Functional cookies: Saving your preferences such as language and display settings to deliver a more personalised experience.
  • Security cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the full functionality of the wg87 platform.

7 Your Rights as a Data Subject

As a wg87 member, you have certain rights regarding your personal data. wg87 is committed to respecting and facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request correction of any personal information that is inaccurate or incomplete.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.

Right to Object

You may object to the processing of your data for specific purposes such as direct marketing.

Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another provider.

Right to Restrict Processing

You may request that the processing of your data be temporarily restricted in certain situations while an investigation is underway.

To exercise any of the above rights, please contact the wg87 customer support team via live chat on the platform. We will process your request within a reasonable timeframe and inform you of the action taken.

8 Data Retention Period

Wg87 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable law.

  • Active account data: Retained for the duration your account remains active and used to provide ongoing services.
  • Data after account closure: Certain information such as transaction history and KYC records may be retained for up to 7 years after account closure to comply with legal and financial regulatory requirements.
  • Security logs: Retained for 12 months to enable security incident investigations if required.
  • Support communication data: Customer support conversation records are retained for 2 years for quality assurance and reference purposes.

Once the retention period expires, your data will be securely deleted or anonymized so it can no longer be linked to your identity.

9 International Data Transfers

The wg87 technical infrastructure may involve servers located in various geographical locations. Should your personal data be transferred outside Malaysia, wg87 ensures that such transfers are carried out with adequate safeguards in place.

  • All international data transfers are subject to strict Data Processing Agreements (DPA) with the receiving parties.
  • We only use cloud service and infrastructure providers that comply with internationally recognised security standards.
  • The most sensitive financial data and KYC information is prioritised for storage in a secure data zone with strict geographical access controls.

By using the wg87 platform, you consent to the transfer and processing of your personal data as described in this section. We continually strive to minimise cross-border data exposure and only do so when genuinely necessary for platform operations.

10 Child Protection

The wg87 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under 18 years of age.

If we discover that a child's personal data has been collected unintentionally, we will take immediate action to delete the information and close the associated account. If you believe your child has registered an account at wg87, please contact our support team immediately via live chat so we can respond promptly.

11 Amendments to This Privacy Policy

Wg87 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements.

  • Members will be notified of any significant amendments via in-platform notifications or their registered email at least 14 days before the changes take effect.
  • The "Updated" date at the top of this document will always reflect the latest version of this Privacy Policy.
  • Continued use of the wg87 platform after the effective date of any amendment indicates your acceptance of the updated policy.
  • We encourage you to review this page regularly to ensure you are always aware of how we protect your information.

12 Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the wg87 privacy team is ready to assist.

You can reach us via:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the wg87 platform.
  • Email: [email protected] — we aim to respond within 48 hours for privacy-related inquiries.
  • FAQ Page: Visit FAQ page us for answers to frequently asked questions about privacy and account security.

We are committed to addressing every privacy query and complaint seriously and within a reasonable timeframe. Your satisfaction and trust are our top priority.

Secure & Trusted Platform

Your Data Is Safe with wg87

Sign up today and enjoy a safe, personalised, and responsible online wagering experience. Over 500,000 members in Malaysia have trusted wg87 as their platform of choice.

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